Service Fusion is mature field service management software built for established multi-truck operations with office staff. It has a polished desktop app, a deep dispatch grid, and GPS fleet tracking. Workhand is built for the smaller crew that does not have a dispatcher and never will. Here is the honest side-by-side.
Last reviewed May 2026. Verify current rates on servicefusion.com/pricing before deciding. The reference figures below come from Service Fusion's published pricing and public review sites at time of writing.
| Feature | Workhand | Service Fusion |
|---|---|---|
| Pricing & commitment | ||
| Published pricing on the website | $0 / $35 / $89Right on the homepage | ✓Tiered; verify current rates |
| Entry tier | Free1 user, 1 active job | Paid onlyStarter reportedly around $192/mo |
| Mid tier | $35/mo flat (Pro)Up to 5 users | Reportedly around $298/mo (Plus)Unlimited users |
| Upper tier | $89/mo flat (Team)Up to 15 users | Reportedly around $349/mo (Pro)Unlimited users |
| Per-user fees | No | Unlimited users included |
| Free plan | ✓ | × |
| Free trial | 14 days, no card | Demo only |
| Annual contract | ×Month-to-month | Common |
| Setup fee | $0 | Sometimes |
| Sign-up flow | 90 seconds, self-serve | Sales demo first |
| Dispatch & routing (Service Fusion's home turf) | ||
| Drag-and-drop dispatch grid | ×Calendar view | ✓Mature, dispatcher-grade |
| GPS fleet tracking | × | ✓Breadcrumb history |
| Real-time tech location on map | × | ✓ |
| Route optimization | × | ✓ |
| Multi-stop calendar view | Day view | ✓ |
| Estimates & invoices | ||
| Estimates with e-signature | ✓ | ✓ |
| Multi-language estimates (en/es/pt) | ✓ | × |
| AI line-item suggestions | ✓Trained on your past jobs | × |
| Online invoice payments | ✓Stripe Connect, keep 100% | ✓FusionPay |
| Recurring invoices | ✓ | ✓ |
| Good-better-best estimate options | Manual | ✓ |
| Field operations | ||
| Per-job team chat with photos | ✓WhatsApp-style | Internal messaging |
| Daily logs with photos | ✓Customer-facing optional | Job notes |
| Photo annotations | ✓ | × |
| Time tracking | ✓ | ✓ |
| Mileage tracking + IRS write-offs | ✓ | × |
| Punch list | ✓ | × |
| Customer selection sheets | ✓Finishes, fixtures with signoff | × |
| Sales & customer-facing | ||
| Public profile page (lead capture) | ✓workhand.app/c/your-name | × |
| Customer-facing job portal | ✓ | ✓Customer portal |
| Sales pipeline / CRM | ✓ | ✓ |
| Customer review automation | ✓Google funnel | ✓ |
| Automated SMS reminders | Push only | ✓ |
| Subs & team | ||
| Subcontractor invitations + insurance tracking | ✓ | × |
| 1099 export | ✓ | × |
| Unlimited users on every tier | 15 max on Team | ✓Service Fusion's signature |
| Accounting & integrations | ||
| QuickBooks Online sync | ✓Built into Team plan | ✓ |
| QuickBooks Desktop sync | × | ✓ |
| Job costing + profit per job | ✓ | ✓ |
| Third-party integrations marketplace | Stripe, QBO | ✓Deeper integration list |
| Onboarding & support | ||
| Self-serve sign-up | ✓90 seconds, no card | ×Demo-led |
| Phone support | Email-only | ✓ |
| Mobile app (iOS + Android) | ✓Mobile-first build | ✓ |
| Founder reachable | ✓Andrew, Tampa Bay | × |
Service Fusion's signature is unlimited users included on every tier. The math gets more interesting at 10+ users where Service Fusion can flatten while Workhand caps at 15. For 5 users, Workhand is dramatically cheaper.
At 5 users, Workhand is roughly 3x cheaper. If you grow past 15 users, the calculus flips, Service Fusion's unlimited-user model starts winning. For most small crews, you save thousands a year and give up dispatch board depth and GPS fleet tracking.
Be honest first. If you have a dispatcher who lives in the dispatch grid, do not switch. If you do not, you are paying for features your team does not use.
If you run a 10+ truck service operation with a dispatcher who lives in the dispatch grid all day, Service Fusion has feature depth Workhand does not match. See our ServiceTitan and Workiz comparisons for service-dispatch alternatives. If you run a smaller crew (1-15 people) and want flat pricing without an annual contract or setup phase, Workhand is dramatically cheaper and easier to onboard.
Service Fusion has historically published tiered pricing (Starter, Plus, Pro) with unlimited users included on each tier. Last reviewed May 2026, the published plans started around $192/mo for Starter and ran past $349/mo for Pro, often with annual billing. Verify current rates on servicefusion.com/pricing before deciding. Workhand is flat: $0 Free, $35/mo Pro for up to 5 users, $89/mo Team for up to 15 users, no annual contract.
Yes. Service Fusion supports CSV exports of customers, jobs, and invoices. We help with first-time migrations on Pro and Team plans. Email [email protected]. GPS-tracking history and Service Fusion-specific automations do not transfer.
A more mature drag-and-drop dispatch grid, GPS fleet tracking with breadcrumb history, deep desktop app and back-office reporting, more integrations with parts catalogs and vendor systems, and a customer-success team for larger accounts. If you have a dedicated dispatcher and a 10+ truck operation, those matter. Service Fusion also includes unlimited users on every tier, which beats Workhand for crews larger than 15.
Different target customer. Service Fusion is built for established service operations with office staff and dispatchers. Workhand is built for the working contractor with a truck and a phone, no office. We do not need to fund a dedicated implementation team or call center features. Built by a PM at a pool building company who wanted software his crew would actually pick up.
Try Workhand on a real job. If it does not fit, walk away. Free plan handles your first job at $0/month.
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